Filing a Title VI Complaint

MTA is committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964 ("Title VI").

To request more information about Title VI or to submit a written complaint if you believe that you have been subjected to discrimination,
you may contact:
MTA NYC Transit Office of Equal Employment Opportunity, 130 Livingston St, 3rd floor, Brooklyn, NY 11201; for MTA Bus Title VI complaints, contact MTA Bus Company, Office of the General Counsel, 3320 Hutchinson Ave, Bronx, NY 10475.

In addition to your right to file a complaint with NYCT, you have the right to file a Title VI complaint with the U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights. The regional office is located at One Bowling Green, Room 429, New York, NY 10004-1415.