Hamptons Reserve Service - The Best Route to the Hamptons!
- What is Hamptons Reserve Service?
- Seasonal Reservations
- Online Reservations
- Phone Reservations
- Cancellations
- Ticket Sales
- Boarding Tips
- Seating Chart
- Hamptons Reserve Schedule
- Cell Phone Courtesy
- Join our Mailing List
- Contact Us
What is Hamptons Reserve Service?
We offer reserved seating on our premier express Friday afternoon
train, The Cannonball, to the Hamptons/Montauk. Customers enjoy
a smooth and comfortable ride in our bi-level air-conditioned coaches with
ergonomic two-by-two seating. Reservations guarantee your seat and our
courteous attendants serve beverages and snacks at your seat.
Price
Hamptons Reserve service with rail is $37 before boarding or $43 on-board trains (see fares chart)
Hampton Bays & Amagansett Stops
As of last year, these station stops have been added to The Cannonball train. Customers for Amagansett may prefer to reserve in car #4055 (first Hamptons Reserve car). The car in front of the reserved cars, (3rd car from the rear) will be the only car to platform at Amagansett on the Friday Cannonball. Reservations will be even more important with these added stops.
Ticket Policy
LIRR one way/round trip tickets are valid for 14 days from date of sale; ten trip tickets are valid for 6 months. Tickets are refundable within 30 days from date of sale, subject to a $10 processing fee. We suggest you purchase ten trip tickets to save time and share with friends!
New Reservation/Cancellation Policy
- Reservations must now be guaranteed by providing credit card information.
- Cancellations must be made in advance or your credit card will be charged.
- Once a reservation is made, customers must provide their credit card information to hold the reservation, or cancel their reservation online or by phone with our HR Representative - not voicemail, This is required to allow the LIRR to resell seats.
- Any customer who does NOT cancel by the Thursday (by noon) prior to the scheduled trip, or is not seated in the reserved seat assigned WILL BE CHARGED $18.75 per seat reserved. Customers must let attendants know if they have changed their seat.
Seasonal Reservations
Save time and make reservations for the season. Just fax or mail the Seasonal
Reservation Form to the Reservation office. Advanced payment is required;
make your check payable to the "Long Island Rail Road", or provide
your credit card number. To
ensure receipt of your tickets prior to Memorial Day weekend, orders must
be received by May 18. Our reservation agents will make special arrangements
to get the tickets to you. We do require a minimum of four trips to
be booked. Reservations are filled in the order received, so reserve early
to get your favorite seats. Seasonal customers requesting refunds must include a home address. Refunds
cannot be sent to business addresses.
Online Reservations
Online reservations are accepted beginning the Wednesday
prior to the week you plan to travel, through midnight the day before your trip. You may access our Reservation
Form to complete this process. A confirming e-mail will be sent either
providing your seat number or indicating that you have been placed on a waiting
list.
Phone Reservations
Telephone reservations beginning
each Monday, for travel during the same week. Representatives are available
Monday through Thursday, 9 AM to Noon and 1 to 3 PM, and Fridays, 9
AM to Noon. Reservations normally
sell out early in the week. A waiting list is taken in the order of calls
received. If seats become available through cancellations, they will be
assigned on a first come, first served basis. Please contact our Hamptons Reserve service representatives at 511 – say "LIRR" – then say “More Options” – then say “Hamptons Reserve”.
Cancellations
Reservations must now be guaranteed by providing credit card information. Cancellations must be made in advance or your credit card will be charged. Any customer who does NOT cancel by the Thursday (by noon) prior to the reservation, or is not seated in the reserved seat assigned WILL BE CHARGED $18.75 per seat. Please complete the Cancellation Form or call our reservation line. You will be provided with a cancellation number that you must include with your ticket to be eligible for a refund. By canceling on time, you allow others an opportunity to reserve a seat.
Fares
Hamptons Reserve travel requires
two tickets: the Hamptons Reserve seat
charge and the rail ticket. Hamptons
Reserve seat charge tickets are available at ticket windows at
Penn Station, Hunterspoint Avenue (summer Friday afternoons only), Jamaica
Station, and on-board the train.
Buy Before Boarding - Save Money
Please be sure to purchase your tickets before boarding, since the
on-board fares are higher.
| Hamptons Reserve Service Seat Charge + Rail Ticket fare = Total Fare: |
|||
|---|---|---|---|
| Seat Charge | Rail Ticket One-Way Off-Peak |
Total Fare | |
| Before Boarding | $18.75 | $18.25 | $37.00 |
| On-Board Train | $19.00 | $24.00 | $43.00 |
Rail Ticket Sales
Consider buying the discounted ten-trip off-peak ticket (valid for six months). It can be used with the Hamptons Reserve ticket and
for the return trip or can be shared with family and friends. In addition
to our ticket offices, we offer:
Ticket Machines
Look for our easy-to-use touch-screen ticket machines to purchase your one-way,
round-trip or 10-trip tickets. Most ticket machines accept cash, credit and
debit cards (blue machines do not accept cash). They can be found at our terminal stations, as well as Westhampton Hampton Bays,
Southampton and East Hampton. Hamptons Reserve tickets are not available
from the machines however they are available seasonally (as noted above), or at Penn Station beginning Tuesday afternoon of your travel week. On Friday afternoons only look for dedicated “Hamptons Reserve” window #12.
WebTicket
One way and round trip tickets are no longer available from WebTicket however, you can purchase 10-trip tickets from WebTicket. Postage is free and
tickets arrive in 3-5 business days by mail. Hamptons Reserve
tickets are not available thru WebTickets.
Hunterspoint Avenue Station
Just a hop from Grand Central Terminal on the #7 subway, the Cannonball train
departs from Hunterspoint Avenue. This is a convenient choice for customers
traveling from the east side. A full-service ticket machine (gray) and a daily
ticket machine (red) are available close to the ticket office. The ticket office
will be available Friday afternoons during the summer. Please purchase your
tickets before the day of your trip to avoid long lines or allow extra time
as the train is heavily traveled.
Waiting Room Hours: East End Stations
| Stations | Weekday Waiting Room Hours |
Saturday | Sunday/Holidays Waiting Room Hours |
|---|---|---|---|
| Westhampton | 5:00 AM - 4:30 PM | 5:00 AM - 10:00 PM | 5:00 AM - 10:00 PM |
| Southampton | 4:00 AM - 2:00 PM | 5:00 AM - 10:00 PM | 5:00 AM - 10:00 PM |
| East Hampton | 5:00 AM - 6:00 PM | 5:00 AM - 4:30 PM | 5:00 AM - 10:00 PM |
- Hamptons Reserve service cars
(#4055 and #4061) will be the two rear cars.
- At Hunterspoint Avenue please walk west to the end of the train.
- At Penn Station please walk to the end of the train for easier transfer at Jamaica. Use the Central Corridor (across from Kmart) or the West End Concourse near the 8th Avenue Subways (A, C, E) for easier access to the rear of the train at Penn. By following this suggestion, you will only need to walk directly across the platform at Jamaica.
- Car & seat numbers are given when your reservation is filled. See attached seating chart.
- Extra luggage space is available near the bar and on the lower level of the car.
- Bicycles are not allowed on the Cannonball train. See LIRR Bicycle Permit Regulations
Hamptons Reserve Schedule
Hamptons Reserve service is available
on The Cannonball, our premier express train to the Hamptons/Montauk
on Friday afternoons during the summer as follows:
Train Service Schedule
Eastbound - To Hamptons/Montauk
| The Cannonball Departs |
Friday Train #2798 |
|---|---|
| Penn Station | 3:58 PM (J) |
| Hunterspoint Ave | 4:06 PM |
| Atlantic Terminal | 3:56 PM (J) |
| Jamaica | 4:25 PM |
| Arrives | |
| Westhampton | 5:41 PM |
| Hampton Bays | 5:51 PM |
| Southampton | 6:05 PM |
| Bridgehampton | 6:15 PM |
| East Hampton | 6:27 PM |
| Amagansett | 6:32 PM |
| Montauk | 6:53 PM |
(J) Change at Jamaica - Board the rear cars on connecting trains at Penn Station or Atlantic Terminal for easy transfer at Jamaica.
Pets
Small pets are allowed on the trains, but they must be confined in closed, ventilated
containers. Guide dogs for sight-impaired riders are permitted on all trains.
- Please be courteous and aware of others around you when using your cell phone.
- Keep your call short and to the point - fellow customers may be trying to sleep or relax.
- If you must engage in an extended phone conversation, move to the vestibule of the train to minimize impact on others.
- Use silent or vibrating ringer options.
- Refrain from accepting incoming calls when possible. If you must receive a call, keep your cell phone handy so you can answer quickly and keep it short.
- Utilize the cell phone’s caller ID or text messaging features to screen incoming calls. Let your voice mail manage non-urgent calls.
Mailing List
Every year a pre-season letter and summer schedule is sent
to our mailing list customers
Contact Us
We hope to see you often this summer and thank you very much for your patronage. If you have any questions, please contact our Hamptons Reserve service representatives by calling 511 - say “LIRR” – then say “More Options” at the LIRR opening greeting – then say “Hamptons Reserve” or send a fax to (718) 558-7684.
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